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FAQ

Frequently asked questions

What we do, what it costs, how long it takes, and how working with an official TikTok Shop partner actually works.

A TikTok Shop agency runs the parts of a TikTok Shop that a brand usually does not have the time or in-house skill to run: shop setup and account health, product listings, the affiliate creator programme, and paid media. At MADA we operate all of it end to end — the client makes the product and ships the orders.

Yes. MADA is an official TikTok Shop US Partner, which means we operate inside TikTok's own partner tooling and processes rather than around them.

It depends on your category, your stage, and how much of the operation you want us to own. We do not sell fixed packages — we quote after the first call, once we know what you actually need.

Setup and verification usually take days rather than weeks. Most shops we launch see their first meaningful revenue within the first month, with growth compounding from month two or three as the creator base widens. Shops that are already selling can move faster.

Yes — a large share of our case studies started at zero GMV. We build the launch strategy, configure the shop, open the affiliate programme, and recruit the first creators.

Yes. We have stabilised accounts hit with policy violations and reversed multi-month sales declines. The first step is diagnosing whether the problem is account health, listings, creator volume, or margin — they need very different fixes.

In almost all cases, yes. Samples are how creators discover and trust a product, and a shop without a sample programme competes for creator attention with one hand tied behind its back. We manage the seeding and track what each sample returns.

Yes, but deliberately after the affiliate engine is working. We put paid budget behind creative that has already proved it converts organically, and we judge it on ROI rather than views.

We have run shops across beauty and skincare, health and supplements, food and beverage, apparel, and home goods. If you are unsure whether your category or margin structure suits TikTok Shop, ask us on the call — we will tell you honestly.

You do. We operate your shop and your creator relationships on your behalf; the account, the revenue, and the data remain yours.

Book a call. We learn your brand, products, and goals, then send a tailored growth plan mapped to your category and margins. If it makes sense for both sides, we launch from there.

Still have a question? Get in touch and we will answer it directly.

Let's talk Shop

Tell us your category and where you are today. We'll tell you straight what TikTok Shop can do for you.

or email hello@wearemada.com