The seller side of your account, run day to day — onboarding, listings, compliance and account health, so the traffic we generate actually converts.
TikTok Shop management is the unglamorous half of the job, and the half that decides whether everything else works.
Creator content and ad budget both push traffic at your shop. If the listings are wrong, the category is wrong, the shipping template is broken, or the account is carrying violations, that traffic converts badly and you never find out why — a throttled account looks exactly like weak content from the outside.
We run the seller side of the account day to day so the demand we generate actually turns into orders.
Most brands come to us thinking their problem is content. Often it is, but roughly as often the shop itself is the bottleneck: a mis-categorised product that the algorithm cannot place, a listing that converts at half the rate it should, or an account carrying strikes nobody noticed. Fixing those costs nothing in media spend and changes the economics of everything downstream.
Shop onboarding and verification, product listings and variants, category and attribute setup, shipping and returns configuration, promotions, account health monitoring, policy-violation handling, and day-to-day operations. In short, everything on the seller side of the account.
Both. A large share of our work is taking over accounts that have stalled, been throttled, or picked up violations. The first job is diagnosing whether the constraint is account health, listings, creator volume, or margin — those need very different fixes.
We handle it. Violations quietly cap your reach long before they get an account suspended, which is why we treat account health as a headline metric rather than a background task. We have stabilised accounts that arrived with active violations and restored growth from there.
More questions? Read the full FAQ.
Tell us your category and where you are today. We'll tell you straight what TikTok Shop can do for you.
or email hello@wearemada.com